In the book ‘The Innovator’s Dilemma’, Harvard Business School (HBS) professor Clayton Christensen explains why the failure to adopt new, ‘disruptive’ technologies has caused successful, established businesses to lose significant market footing or go out of business all-together. At the root of this phenomenon are certain business ‘laws of nature’ that act as a double-edged sword. On the one hand, these laws are what enable a business to thrive in the near-term. If not approp